This is a letter of gratitude and thanks. Too often there are letters complaining about one thing or another and telling of bad experiences, but good deeds and jobs well done too often go unmentioned.
Recently I was hospitalized for a period of time and, when it came time to leave the hospital, my physician didn’t want me going home alone — so I began looking at options that would put me in the temporary care of a local nursing facility.
I eventually settled on Poplar Heights in Elizabethtown, and I am very happy that I did.
The staff at Poplar Heights could not have been nicer or more attentive to my needs. I went there expecting to let them know on a daily basis what I needed every step of the way, but they made that completely unnecessary — instead coming to me regularly throughout each day to inquire how I was doing and if there was anything I needed. At first I thought I was getting the VIP treatment, but soon realized this is what they did for everyone.
I can’t think the staff and administration at Poplar Heights enough for how they treated me during my stay. Nursing facilities don’t always get a good shake when it comes to patient care, but Poplar Heights is A-1 in my book.
Rev. Dr. William Z. Jackson